How can I contact you for help?
You can contact our team anytime between 9:00 AM and 5:00 PM, Monday to Friday (AEST) and Saturday 09:30 AM and 12.30 PM (AEST) on +61 2 9011 6902
In case of emergency you can contact us on
+61 403 555 516
How Do I Print my E-ticket?
You can print your e-ticket my clicking on the link, which you received as the confirmation of your booking. Follow the link and click on the E-ticket receipt icon, from here you can print this document.
How do I make changes to my travel ?
Please call our office on +61 2 9011 6902 and speak to one of our consultants. Please be advised that in most cases a fee will be charged for any changes in your travel.
How do I cancel my ticket?
Some tickets are non refundable, please ask the consultant about the condition of the ticket at the time of purchase. Please call us on +61 2 9011 6902 and speak to a consultant. Please be advised that cancellation charges may apply.
I have not received my e-ticket
It may take up to 4-6 hours for your ticket to be issued; in urgent cases we will issue the ticket immediately. Normally your booking will go in a queue to be ticketed.